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- Closing Date: 30 May 2025
Location: Artscape Theatre Centre, Cape Town
Positions Available: 9 Ushers (Ad-hoc Pool)
Remuneration: As per Artscape’s remuneration policy
🌟 About the Role
- Join one of South Africa’s most iconic performing arts venues and become part of the team that brings theatre, music, and dance to life. As a Front of House Usher, you’ll ensure every patron has a warm welcome and a seamless theatre experience.
🎭 Key Responsibilities
- Welcome and guide patrons to their seats
- Check and scan tickets at entrances
- Provide venue information (restrooms, emergency exits, refreshments)
- Maintain tidiness in the foyer and auditorium
- Perform safety checks (seating, lighting, lost property)
- Handle patron queries and complaints professionally
- Assist guests with special needs and mobility issues
- Be ready for emergency evacuations and health & safety procedures
- Collaborate with the Front of House team, security, and cleaning staff
- Promote upcoming shows and events
✅ Minimum Requirements
- Grade 12 (Matric) certificate
- Prior customer service experience preferred (but not essential)
- Languages: Fluent in at least two of the following – English, Afrikaans, isiXhosa
- Friendly, reliable, and punctual
- Good teamwork and communication skills
- Flexible to work weekends and evenings
- Interested in arts and culture is a plus
🎁 Why Join Artscape?
- Work in a vibrant and inclusive arts environment
- Flexible hours – ad-hoc shifts
- Valuable experience in hospitality, customer service, and events
- Engage with diverse audiences and artists
- Support Cape Town’s cultural heritage and performing arts
📩 How to Apply
- Send your CV and a cover letter explaining your interest in the position to:
- 📧 Email: hradmin@artscape.co.za
📬 Postal Address:
Zandile Mbizela – Human Resources Department
Artscape, PO Box 4107, Cape Town, 8000
🔔 Important Notes
- Closing date: 30 May 2025
- Only shortlisted applicants will be contacted (within two weeks of closing date)
- Artscape supports Affirmative Action and Employment Equity
- Late or incomplete applications will not be considered
- Love the arts? Enjoy working with people? This is your chance to be part of the stage — apply today and join the heartbeat of Cape Town’s cultural life! 🎟️
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