RECEPTIONIST

📍 Location: Centurion, Pretoria, Gauteng, South Africa
🏢 Company: Pinnacle College
🗓️ Closing Date: 24 October 2025
🌐 Apply Here: http://www.pinnaclecolleges.co.za


Job Overview

The Receptionist is the first internal point of contact for the campus, responsible for welcoming visitors, managing the switchboard, coordinating front-desk activities, and maintaining a professional reception area. This role also involves supporting administrative, customer service, and operational functions of the school.


Key Responsibilities

Campus Reception & Switchboard Duties:

  • Greet and direct students, parents, and visitors.

  • Operate the switchboard efficiently; take messages when staff are unavailable.

  • Maintain an organized front office environment.

  • Log all incoming calls and manage the service desk system.

Visitors / Customer Service:

  • Meet and greet visitors; offer refreshments.

  • Resolve customer queries within 24 hours.

  • Provide information about the school’s services and programs.

Reception / Housekeeping & Mail:

  • Maintain a professional and tidy reception area.

  • Sort, track, and manage mail and courier services.

Administrative Duties:

  • Update telephone extensions, manage boardroom bookings, and student timetables.

  • Support principals, teachers, and various departments with administrative tasks.

  • Manage student sign-out slips and absence lists.

  • Provide ad hoc support for events, tours, admissions, and First Aid.

General Administrative Support:

  • Assist with campus events and ad hoc duties as required.

  • Maintain inventory of remotes, microphones, and stationary.


Qualifications & Experience

  • Minimum: Matric (or equivalent) with typing skills.

  • Computer literate (MS Office essential).

  • Minimum 3 years’ experience in a busy reception/administrative environment.

  • Experience with STASY Student Administration System or similar.


Skills & Competencies

Skills: Advanced communication, switchboard operation, time management, problem-solving, decision-making, organizational skills.
Behavioural Attributes: Attention to detail, approachable, patient, interpersonal, resilient, flexible, multitasking ability, confidentiality.


EE Status: Only open to EE candidates

Apply Here: http://www.pinnaclecolleges.co.za

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