For current students graduating in 2027
Closing Date: Not specified (Apply as soon as possible)
Location: Johannesburg, South Africa
Company Name: Visa
Type: Full-Time Internship (3 months)
Job Family Group: Client Support Services
About Visa
As the global leader in digital payments technology, Visa connects the world through the most creative, reliable, and secure payment network — enabling individuals, businesses, and economies to thrive.
Visa’s advanced processing network, VisaNet, securely handles more than 65,000 transaction messages per second and powers the shift toward a cashless future.
At Visa, individuality is celebrated. Working here means joining a diverse team of innovators, disruptors, and problem-solvers who are transforming the way the world pays.
About the Internship
The Client Services Internship offers hands-on experience supporting Visa’s client institutions — including banks, merchants, and processors — through operational, analytical, and relationship management activities.
Interns will work with Visa’s Client Support Services (CSS) team to deliver post-sales support, product optimization, and data-driven client insights.
Key Responsibilities
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Respond to routine service and support inquiries from Visa client institutions.
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Provide information and direction regarding VisaNet Core Application Services, billing, and transaction research.
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Perform transaction and process analysis to identify potential technical or operational issues.
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Log service requests and resolutions accurately for tracking and knowledge management.
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Collaborate with cross-functional teams to resolve client issues efficiently.
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Analyze customer data to identify trends and insights.
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Support the preparation of client performance reports and process improvement initiatives.
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Participate in Client QBR (Quarterly Business Review) meetings for exposure and learning.
Qualifications
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Current bachelor’s or master’s student in Business, Marketing, Commerce, Finance, Economics, Statistics, Engineering, or IT.
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Graduation date: December 2026 (or similar).
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Available for a 3-month internship (June–August 2026).
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Must be available to start a full-time role by January 2027.
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No prior payments experience required — only a passion for client service and excellence.
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Strong skills in Excel and PowerPoint preferred.
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Analytical and problem-solving ability.
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Effective communicator with strong collaboration and interpersonal skills.
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Adaptable, proactive, and able to thrive in a fast-paced environment.
Diversity & Inclusion
Visa is an Equal Employment Opportunity (EEO) employer.
All qualified applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.
Visa also considers applicants with criminal histories in accordance with local laws.