Product Analyst: BDR, CXC, Customer


Company: SAB / AB InBev
Location: HQ Sandton, Gauteng, South Africa
Employment Type: Full-time
Closing Date for Applications: 6 November 2025


Role Overview:
The Product Analyst: BDR, CXC, Customer plays a key role in supporting, developing, and enhancing business processes and technology solutions for SAB’s customers and sales teams. This position requires a balance of technical, analytical, and project management skills to ensure that commercial technology solutions align with business needs and deliver measurable value.


Key Roles and Responsibilities:

  • Evaluate business processes, anticipate requirements, and identify areas for improvement.

  • Develop and implement innovative solutions that optimize sales and customer processes.

  • Stay current with the latest IT and process automation advancements.

  • Design and enhance ways of working within the commercial space.

  • Develop, maintain, and support user-friendly documentation and training materials for software applications.

  • Collaborate with cross-functional teams to ensure timely delivery and effective implementation of software solutions.

  • Deploy technology that supports overall business strategy and operational efficiency.

  • Ensure solutions meet business requirements and compliance standards.

  • Update, implement, and maintain procedures to enhance process efficiency.

  • Participate in Agile methodologies, including sprint planning and retrospectives.

  • Act as Scrum Master, monitoring deliverables and ensuring sprint objectives are met.

  • Support Zone commercial teams by resolving system queries and tickets within SLA timeframes.


Profile & Requirements:

  • Knowledge and experience in Africa Zone commercial processes.

  • Minimum of 2 years’ experience as a Business Analyst or in a related role.

  • Strong analytical and conceptual thinking skills.

  • Proven stakeholder management and communication skills.

  • Demonstrated ability to deliver on commitments and manage multiple priorities.

  • Excellent planning, organizational, and time management skills.

  • In-depth understanding of commercial processes and technology used within the Africa Zone.

  • Ability and willingness to learn new technologies and programming languages quickly.

  • Strong attention to detail and commitment to quality.

  • Experience working in Agile and cross-functional team environments.

  • Solid understanding of software development principles and practices.

  • Active member of an Agile Squad.


Additional Information:

  • Band: VIII

  • SAB / AB InBev is an equal opportunity employer, committed to employment equity and talent development.

  • Management reserves the right to use additional or relevant information as criteria for shortlisting.


Location: HQ Sandton, Gauteng, South Africa
Company Name: SAB / AB InBev
Closing Date: 6 November 2025
Apply Link: Apply via SAB Careers (Search for Job Requisition ID: 30089810)

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