Applications Open: Toys R Us Retail Shop Assistant Post

Closing Date: Monday, 30 June 2025

Are you a dynamic, customer-obsessed individual ready to bring energy and excellence to the retail floor? Toys R Us is hiring a Retail Shop Assistant to help deliver exceptional service and drive sales while creating WOW shopping experiences for every customer.


🎯 Job Purpose

To maximize sales by delivering AWESOME customer service and ensuring every shopper has a WOW experience.


🧠 Key Skills Needed

  • Sales-driven and goal-oriented

  • Excellent customer service and communication skills

  • Highly motivated and target driven

  • Strong selling and merchandising abilities

  • Tenacity and resilience in a fast-paced retail environment


🛒 Key Responsibilities

  • Deliver exceptional customer service on the sales floor and via telephone

  • Understand and attend to each customer’s unique needs

  • Demonstrate and advise on products, pricing, and warranties

  • Drive add-on sales and promote in-store services

  • Ensure products are priced and displayed correctly

  • Execute promotions on time and ensure eye-catching displays

  • Maintain store cleanliness and merchandising standards

  • Participate in stock takes, stock counts, and reporting on best/worst sellers

  • Minimize stock loss and expenses

  • Protect company assets and uphold security measures

  • Adapt to new SOPs and technologies

  • Cooperate fully with senior management and training initiatives


📌 Entry Requirements

  • Matric Certificate

  • At least 6 months of retail experience

  • Own or reliable transport (must be able to work shifts)


👥 General Expectations

  • Uphold confidentiality and store policies

  • Attend mandatory training and regular performance reviews

  • Stay up to date with standard operating procedures

  • Be flexible, reliable, and eager to grow within a dynamic retail brand


📩 How to Apply

Click here to apply:
👉 Apply for the Toys R Us Retail Shop Assistant Post

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