Trainee Manager – Potchefstroom (Talent Pool)

Dis-Chem Pharmacies Limited
Location: Potchefstroom, North West
Position Type: Permanent
Closing Date: 31 July 2025

Job Overview:

Dis-Chem Pharmacies is seeking a Trainee Manager for their Potchefstroom region in North West. The trainee will learn and assist in overall store operations under the guidance and supervision of a store manager, gaining practical experience in various retail management disciplines.

Key Responsibilities:

Inventory Management:

Oversee and ensure the proper processing of items including stock, shrinkage, cycle counts, and physical stock matches.
Ensure stock is efficiently flowing to the sales floor.
Participate in the management of stock levels and shrinkage, especially in FMCG, Health, and Beauty.

Sales Floor & Receiving:

Assist with planning and maintaining promotional stock displays.
Ensure proper labeling, pricing, and store layout standards are maintained.
Help with goods receiving, ensuring accuracy in stock deliveries and returns.
Reconcile ZMove Packs daily in line with receiving policies.

Sales Targets:

Support achieving store sales targets in areas like FMCG, Health, and Beauty.
Work closely with department heads to meet set targets.
Assist in planning and executing promotional activities and strategies.
Stay informed about market trends, competitor activities, and customer initiatives.
Collaborate with management to propose strategies to increase market share and optimize profitability.

Point of Sale & Finance:

Assist with daily cash-ups and reconciliation of transaction packs.
Help manage the efficient operation of the point-of-sale area.
Monitor store expenses and ensure adherence to the budget.
Assist in analyzing financial statements and ensuring accuracy of store transactions.
Control overtime and casual staff expenditures.

Customer Service:

Address customer complaints promptly and ensure proper handling of customer requests.
Actively encourage loyalty program sign-ups and ensure accurate processing of points.
Provide customers with feedback on queries and complaints.

HR Process Support:

Assist with people administration, including leave management, scheduling, and file management.
Support HR processes, ensuring compliance with standard operating procedures.
Assist with the training and development of staff as needed.

Trainee Programme Adherence:

Participate in training, meetings, and workshops for on-the-job learning.
Complete all required assessments and learning programs.
Ensure that the Portfolio of Evidence is up to date and signed off by the Regional Admin Manager.

Minimum Requirements:

Grade 12 / Matric.
1-2 years’ experience in retail management, covering stock management, customer service, cash handling, and reporting.
Computer literate (MS Office).
Valid driver’s license and reliable transport.
Willing and able to work retail hours.

Advantageous:

Diploma in Financial/Admin or a relevant 3-year diploma.

Competencies:

Sound knowledge of retail store management and retail administration.
Ability to analyze situations, evaluate options, and make informed decisions.
Effective communication skills, both written and verbal.
Strong emotional intelligence and conflict management abilities.
Well-organized, detail-oriented, and capable of handling multiple priorities.
Ability to work under pressure and meet deadlines.

Special Conditions of Employment:

Willing and able to work retail hours.
Local traveling; valid driver’s license and reliable transport.
South African citizen.
Clear credit and criminal records.

Remuneration and Benefits:

Market-related salary.
Medical aid.
Provident fund.
Staff account.

How to Apply:

APPLY NOW

Submit your application by 31 July 2025. Only successful candidates will be contacted. If you haven’t heard from Dis-Chem within two weeks of the closing date, please consider your application as unsuccessful.

Note: Dis-Chem Pharmacies is an equal opportunity employer and supports the recruitment of people with disabilities. The company’s Employment Equity Plan and targets will be considered in the recruitment process.