REFERENCE NO: HR4/4/10/843 (X10 POSTS)
SALARY: R269 499 per annum
CENTRE: Provincial Office: Western Cape
REQUIREMENTS:
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Qualifications:
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Grade 12 / Senior Certificate
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Experience:
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0 to 6 months’ experience
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Knowledge of the Following:
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Unemployment Insurance Act
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Unemployment Insurance Contributions Act
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Public Service Act
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Public Service Regulations
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Batho Pele Principles
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Departmental policies and procedures
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Customer care principles
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Skills:
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Communication (verbal and written)
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Listening
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Computer literacy
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Customer relations
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Decision making
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DUTIES:
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Receive and assess all Unemployment Insurance (UI) claims on the relevant systems in accordance with Standard Operating Procedures (SOPs)
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Register employers and verify employee declarations as per legislative prescripts
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Process and execute payments of approved claims within set timeframes
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Attend to enquiries regarding processed claims or related matters
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Perform general administrative duties within the section
ENQUIRIES:
Mr. Q. Bowman
Tel: (021) 441 8120
APPLICATIONS:
Email: Jobs-WC6@labour.gov.za
Postal Address:
Chief Director: Provincial Operations
P.O. Box 872, Cape Town, 8000
Hand Deliver:
Department of Employment and Labour
No. 9 Long Street, Corner of Riebeeck and Long Street, Cape Town
FOR ATTENTION:
Sub-directorate: Human Resources Management, Western Cape
DEPARTMENT OF EMPLOYMENT AND LABOUR
Employment Equity Targeted Recruitment
The Department is committed to promoting equity (race, gender, disability) in line with its Employment Equity Plan. Preference will be given to candidates whose appointment contributes to representivity.
Closing Date:
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Walk-in Applications: 01 August 2025 at 16:00
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Online Applications: 01 August 2025 at 00:00
Application Instructions:
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Submit a fully completed, signed, and initialled new Z83 form (available at www.gov.za) and a detailed CV — both must be in one PDF file.
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Use the correct job title, reference number, and email address.
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JPEG images will not be accepted.
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Incomplete, unsigned, or outdated Z83 forms will lead to disqualification.
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Section A–D of Z83 must be fully completed; for Sections E–G, indicate “see CV” where applicable, but answer the reappointment question in Section F.
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Only shortlisted candidates will be asked to submit certified documents before interviews.
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Foreign qualifications must be verified by SAQA (if shortlisted).
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No faxed applications accepted.
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Late or incomplete applications will not be considered.
Selection Process:
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Shortlisted applicants will undergo a practical assessment and personnel suitability checks (criminal, credit, qualifications, citizenship, employment).
Privacy Notice:
By applying, you consent to the processing of your personal data under the Protection of Personal Information Act (POPIA). Your data will only be used for recruitment purposes.
If not contacted within 8 weeks after the closing date, consider your application unsuccessful. The Department reserves the right not to fill any advertised post.