🏢 Company: RCL Foods – Grocery Division (Security Department)
📍 Location: Randfontein, Gauteng, South Africa
📅 Closing Date: 28 July 2025
🔒 Reports to: Risk Control Officer
📄 Reference Number: RCL250718-4
📌 Job Type: Permanent
📚 Department: Administration
✅ Minimum Requirements:
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Grade 12 (National Senior Certificate)
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2+ years in customer service or visitor-facing roles
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2+ years in order administration or general admin tasks
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Computer literacy: MS Word, Excel, Outlook
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Ability to communicate in more than one language
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Strong multitasking skills in fast-paced settings
🧾 Key Duties & Responsibilities:
Reception & Visitor Management
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Greet and assist drivers, clients, and visitors at front reception
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Issue access documents and process daily access permissions
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Monitor visitor entrance and control movement
Order & Access Administration
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Handle order processing with accuracy
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Maintain accurate records using the Agrigrain system
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Report variances on orders and assess client-related issues
Office Coordination & Communication
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Answer and route telephone calls professionally
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Manage parcel and donation documentation
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Provide excellent customer service with a friendly, professional demeanor
👥 Ideal Candidate Attributes:
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Approachable and service-oriented
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Detail-focused and reliable with admin processes
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Able to stay calm and efficient under pressure
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Proactive in identifying and resolving visitor/client issues