📍 Location: Westville, KwaZulu-Natal, South Africa
📅 Closing Date: 27 July 2025
🔒 Job Type: Permanent
📄 Reference Number: RCL250716-3
🏢 Company: RCL Foods
⚙️ Function: IT
✅ Minimum Requirements:
Education & Qualification:
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Degree in Information Technology, BCom, or National Diploma in Information Technology.
Experience:
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Minimum of 4 years’ experience in relevant business functions or information technology environment.
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Hands-on experience with SAP ECC 6 (HR Personnel Admin, Payroll, and Time Management modules).
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Proven success in team leadership and managing projects aimed at improving performance and continuous improvement.
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Code EB drivers’ license is required.
Additional Skills (Advantageous):
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Exposure to systems like:
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HR Interfaces
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BesTime Time and Attendance
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HR Manage (Learning and Performance Appraisals)
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Power BI, SAP BI, SharePoint
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SAP products: Query Manager, Data Sync Manager, Variance Monitor, Siamese.
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🛠️ Duties & Responsibilities:
SAP HCM Monthly Maintenance Life Cycle:
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Assist the Support Team in resolving HR-related requests for different modules (Personnel Administration, Payroll, Time and Attendance, Learning, etc.) across RCL Foods’ business units.
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Coordinate and lead monthly system maintenance, including helpdesk tickets, problem analysis, root cause analysis, solution implementation, and system updates.
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Collaborate with business owners and specialist users to prioritize system maintenance tasks.
External Services Management:
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Monitor and ensure alignment of external service providers based on contract agreements.
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Build and maintain healthy relationships with service providers and ensure timely payments as per approved purchase orders.
Technical Expertise & Best Practices:
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Provide ongoing advice on best practices for continuous improvement of business systems and applications.
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Develop specialist knowledge in HR systems and identify opportunities for optimal solutions.
System Opportunity Identification:
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Work with the Applications Manager to identify IT application solutions addressing HR requirements (Organizational Management, Payroll, Time and Attendance, etc.).
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Quantify savings and efficiencies related to opportunities and document business cases.
Application Development & Implementation:
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Act as a liaison between the business and technical consultants to implement system enhancements.
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Assist with requirements analysis, business case calculations, and project planning.
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Ensure full documentation (functional specifications, business process flows, training materials) is compiled and stored.
System Auditing & Compliance:
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Conduct system compliance audits for HR systems, ensuring that users adhere to internal audit and governance controls.
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Work closely with the GRC team to maintain user profiles in SAP, ensuring compliance with risk and audit standards.
Reporting & Integration Coordination:
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Analyze requirements and create functional specifications for report development.
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Collaborate with the Data Insights team to ensure the correct flow of data from ERP systems to BI platforms.
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Support the technical and BI teams with data modeling and architecture design for effective reporting.
Teamwork & Self-Management:
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Work closely with super users and business representatives to ensure alignment on HR processes.
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Take ownership of tasks, manage priorities effectively, and ensure quality standards are maintained.
🌟 Why This Role?
This role offers the opportunity to lead the transformation of SAP-based HR systems, improving operational efficiency and driving continuous improvement across RCL Foods. You’ll work at the intersection of technology and human resources, ensuring that the company’s HR processes are optimized to meet business goals.
Key Benefits:
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Strategic involvement in HR system enhancement.
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Opportunity to work with cross-functional teams to improve business performance.
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Access to cutting-edge SAP technologies and business applications.