UIF CLIENT SERVICE OFFICER (REF NO: HR4/4/7/54) – X120 POSTS

Location: Multiple Labour Centres and Satellites across Mpumalanga
Closing Date: 08 August 2025

Salary: R269 499 per annum


POST DISTRIBUTION BY LOCATION:

  • Labour Centre: Barberton (X6 Posts)

  • Labour Centre: Bethal (X6 Posts)

  • Labour Centre: Morganzon Satellite (X3 Posts)

  • Labour Centre: Carolina (X3 Posts)

  • Labour Centre: Badplaas Satellite (X3 Posts)

  • Labour Centre: Eerstehoek (X4 Posts)

  • Labour Centre: Ermelo (X5 Posts)

  • Labour Centre: Breyton Satellite (X3 Posts)

  • Labour Centre: Lothair Satellite (X3 Posts)

  • Labour Centre: Komatipoort Satellite (X3 Posts)

  • Labour Centre: KwaMhlanga (X1 Post)

  • Labour Centre: Mbibane Satellite (X3 Posts)

  • Labour Centre: Mdutjana Satellite (X3 Posts)

  • Labour Centre: Mokobola Satellite (X3 Posts)

  • Labour Centre: Siyabuswa Satellite (X3 Posts)

  • Labour Centre: Mashishing (X5 Posts)

  • Labour Centre: Waterval Boven Satellite (X3 Posts)

  • Labour Centre: Middelburg (X2 Posts)

  • Labour Centre: Belfast Satellite (X3 Posts)

  • Labour Centre: Hendrina (X3 Posts)

  • Labour Centre: Machadodorp Satellite (X3 Posts)

  • Labour Centre: Mbombela (X1 Post)

  • Labour Centre: Hazyview Satellite (X3 Posts)

  • Labour Centre: White River Satellite (X3 Posts)

  • Labour Centre: Mkhondo (X6 Posts)

  • Labour Centre: Volkrust (X5 Posts)

  • Labour Centre: Sabie (X5 Posts)

  • Labour Centre: Graskop Satellite (X3 Posts)

  • Labour Centre: Casteel Satellite (X3 Posts)

  • Labour Centre: Secunda (X2 Posts)

  • Labour Centre: Leandra Satellite (X3 Posts)

  • Labour Centre: Standerton (X6 Posts)

  • Labour Centre: Balfour (X3 Posts)

  • Labour Centre: Delmas Satellite (X1 Post)

  • Labour Centre: Ga-Nala (X1 Post)

  • Labour Centre: Ogies Satellite (X3 Posts)

  • Labour Centre: Amersfoort (X3 Posts)


REQUIREMENTS:

  • Matriculation / Grade 12 / Senior Certificate

  • 0 to 6 months experience

Knowledge of:

  • Unemployment Insurance Act and Regulations

  • UIF Contributions Act

  • Public Finance Management Act (PFMA)

  • Protection of Personal Information Act (POPIA)

  • Treasury Regulations

  • Batho Pele Principles

  • Department of Labour and UIF Policies and Procedures

  • UIF’s Vision, Mission, and Values

  • Customer Care Principles

  • Departmental Policies, Procedures, and Guidelines

Skills:

  • Interviewing, verbal and written communication

  • Computer literacy

  • Listening and interpretation of UI Act and Contributions Act

  • Conflict and time management

  • Customer relations and telephone etiquette

  • Analytical and interpersonal skills

  • On-the-job operational system training


DUTIES:

  • Provide screening services

  • Process applications for UIF benefits

  • Register payment continuation forms

  • Provide administrative functions


ENQUIRIES: Ms E Baholo, Tel: (013) 655 8700

APPLICATIONS:

  • Post to: Chief Director: Provincial Operations, Private Bag X7263, Emalahleni, 1035

  • Hand deliver to: Labour Building, Corner Hofmeyer and Beatty Avenue, Emalahleni

  • Email: Jobs-MPU-CSO@labour.gov.za

FOR ATTENTION: Sub-directorate: Human Resources Management, Mpumalanga

The Department of Employment and Labour aims to promote equity (race, gender, disability) in hiring. The closing date is 08 August 2025 at 16:00 for walk-ins and 00:00 for online applications. Applicants must submit a fully completed and signed new Z83 form and a detailed CV (PDF format, one file). No photos (JPEGs) allowed. Only shortlisted candidates will be asked for certified documents. Senior Management applicants must complete the SMS Pre-entry Programme (Nyukela). Late or incomplete applications will be disqualified. All shortlisted candidates will undergo assessments, and successful candidates must pass background checks.

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