Location: Johannesburg, Gauteng
Duration: Sep 2025 – Aug 2026
Salary: Market Related (for interns)
Industry: Telecommunications
Role Overview:
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Provide first-line technical support focused on FTTH (Fibre to the Home) services
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Diagnose and troubleshoot fibre connectivity issues
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Support customers via phone, email, or ticketing systems
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Maintain accurate records of interactions and resolutions
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Follow up to ensure customer satisfaction
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Participate in ongoing training and stay updated with product knowledge
Requirements:
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Excellent verbal and written communication skills
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Flexible and able to travel to the Johannesburg office
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Computer literate, comfortable with various systems
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Self-motivated and willing to learn independently
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Positive attitude and customer-service oriented
Benefits:
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Work in a growing, innovative company
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Continuous training and career development
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Exposure to cutting-edge fibre and telecom technology
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Supportive and collaborative work culture
How to Apply:
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Click the Apply Now button on the official Vox Telecommunications careers page or job listing
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Prepare a CV highlighting your communication skills, technical interest, and any relevant experience or studies
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Include a brief cover letter expressing your enthusiasm for technical support and fibre technology