Location: Johannesburg, South Africa
Time Type: Full Time
Job Requisition ID: R5834
Posted: Yesterday
About the Role
The Graduate Program – Collections and Cash Application Specialist is responsible for maintaining strong customer relationships and ensuring timely payment of outstanding invoices, while supporting accurate and efficient application of incoming payments. This role is key to managing working capital and maintaining a healthy accounts receivable ledger.
What You’ll Do
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Actively manage a portfolio of customer accounts to ensure payments are received within agreed terms
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Conduct daily collection calls and/or send electronic correspondence to follow up on overdue invoices
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Investigate and resolve customer queries or disputes that delay payment
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Accurately apply customer payments to open invoices, ensuring timely and correct allocation
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Reconcile unapplied cash and follow up with internal teams or customers to resolve remittance discrepancies
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Support the daily monitoring of bank statements and payment files
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Perform other tasks as assigned to support the broader Accounts Receivable team
What You’ll Bring
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Goal-oriented with strong attention to detail
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Excellent written and verbal communication skills
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Strong organizational and problem-solving abilities
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Ability to prioritize and manage multiple responsibilities
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Ability to work independently and within a team
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Proficiency with MS Office Suite
Diversity, Equity & Inclusion Statement
Cybersecurity is a community effort. We are committed to building an inclusive, diverse community that welcomes everyone—except cybercriminals. We’re proud to be an Equal Opportunity and Affirmative Action Employer and encourage applications from all backgrounds, especially traditionally underrepresented groups.
All applicants are considered equally regardless of race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic.
Employment offers are subject to successful completion of background checks, as required by local laws.