📍 Location: Cape Town, Western Cape
🗓️ Posted: 12 August 2025
📅 Closing Date: 29 August 2025
📨 Employment Type: Permanent (Entry-Level)
🏢 About IDM
Intelligent Debt Management (IDM) is an award-winning leader in financial advice and solutions, helping South Africans manage debt and gain financial freedom. They work in an underserved sector, offering impactful careers with purpose, growth, and support.
🧾 Role Overview: Financial Assessor
As a Financial Assessor, you’ll be the first point of contact for clients seeking help. You’ll:
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Contact and engage clients who request services.
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Assess their basic financial situation.
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Educate them on IDM’s services.
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Transfer them to Financial Consultants for deeper support.
This role is a stepping stone to becoming a Financial Consultant within 6–12 months for top performers.
🧠 What IDM Offers You
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A supportive team culture
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Growth opportunities into Financial Consulting
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Comprehensive training
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Real impact helping clients navigate debt
🧩 Key Responsibilities
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Conduct outbound calls to clients.
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Gather and assess financial information.
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Provide basic financial advice and guidance.
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Log interactions using company systems.
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Deliver excellent customer service.
🧑🎓 Minimum Requirements
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Bachelor’s degree or National Diploma (preferably in Finance, Accounting, Management, or Business)
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Computer literacy and Microsoft Office skills
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Excellent verbal & written communication
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Sales or customer service experience (advantageous)
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Motivated, adaptable, and empathetic
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Passion for learning and career growth
🎁 Benefits
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Competitive salary
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Study bursaries & professional short courses
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Retirement annuity & medical benefits
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Half-day birthday leave
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Opportunity to make a real difference
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Company transport (where applicable)
✅ How to Apply
Submit your application before 29 August 2025 via the IDM Careers page or through the job platform where the listing was posted.
