-
Location: Randburg, South Africa
-
Industry: IT & Internet
-
Job Category: Call Centre and Telesales
-
Contract Type: Apprenticeship
-
Remuneration: Market-related (Minimal stipend provided)
-
EE Position: Yes
-
Application Deadline: 21 August 2025
Position Overview:
This learnership provides candidates an opportunity to gain practical business administration skills while completing a Further Education and Training Certificate in Business Administration Services (SAQA ID 61595). The programme will involve both theoretical learning and hands-on experience in various departments, such as Customer Engagement and Acquisitions & Scheduling.
Key Responsibilities:
-
Perform general administrative tasks (filing, record-keeping, data capturing).
-
Attend theoretical sessions 1 day per week.
-
Assist with preparing documents like reports, presentations, and spreadsheets.
-
Handle communication via emails, telephone calls, and in-person interactions.
-
Provide customer service and support to internal/external stakeholders.
-
Manage customer queries and contribute towards meeting departmental targets.
-
Ensure high levels of customer service in a pressurized environment.
-
Assist with post-installation testing and first-line technical support for Tracker units.
-
Maintain accurate records and adhere to schedules.
Minimum Requirements:
-
South African citizen with a valid ID.
-
Aged 18–35 with no criminal record.
-
Matric with at least Level 4 in English and Level 3 in Mathematics or Maths Literacy.
-
Currently unemployed and not studying.
-
Basic computer literacy (MS Office – Word, Excel, PowerPoint, and Outlook).
-
Good communication skills (verbal and written).
-
Ability to work in a structured and professional environment.
-
Positive attitude, willingness to learn, and strong work ethic.
-
Passion for customer service and a professional attitude.
-
Ability to handle changing and pressurised environments.
Application Process:
To apply, submit the following documents:
-
CV
-
Certified copy of ID.
-
Certified copy of Matric certificate.
-
Any relevant certificates or qualifications.
Email Applications to: [Not specified, but likely via Tracker’s website or HR email]
Note: Preference will be given to applicants from designated groups in line with Tracker’s policies.
People with disabilities are encouraged to apply.
Important Information:
-
Only shortlisted candidates will be contacted.
-
If you do not hear back within 4 weeks, please consider your application unsuccessful.
-
12-month Learnership with a minimal stipend to cover basic expenses.