Company: Dis-Chem Pharmacies Limited
Location: Johannesburg South, Gauteng
Type: Permanent
Closing Date: 01 October 2025
Industry: Retail
Functional Area: Customer Service
Role Overview
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Manage Dis-Chem Online Store’s Click & Collect system effectively.
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Ensure customer orders are ready for collection on time.
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Handle customer queries quickly and professionally.
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Maintain accurate records of orders (received, packed, released).
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Communicate regularly with management on online operations and issues.
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Implement new operational processes as required.
Minimum Requirements
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Grade 12 / Matric
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Proof of COVID-19 Vaccination Certificate
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At least 1 year retail experience
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Computer literate (MS Office, internet browsers)
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Reliable transport and willing to work retail hours
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South African citizen with clear credit and criminal records
Key Competencies
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Customer service focused, problem-solving skills
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Attention to detail and deadline driven
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Good communication and active listening
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Patience, honesty, and trustworthiness
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Knowledge of Click & Collect operations
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Advantage: Bilingual and basic understanding of e-commerce in SA
Benefits
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Market-related salary
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Medical aid
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Provident fund
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Staff account
Important
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Complete the online questionnaire fully when applying.
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Dis-Chem is an equal opportunity employer and supports employment equity and people with disabilities.