Reference Number: MMH250930-3
Closing Date: 12 October 2025
Position Type: Learnership
Location: Cape Town, Western Cape, South Africa
Introduction
Momentum Group, including Metropolitan, Momentum, and other specialist brands like Guardrisk and Eris Property Group, offers practical financial solutions that help people and businesses achieve their goals. They are looking for a dynamic, self-starting individual to join their Client Service Administrator Learnership program in Cape Town. This learnership will help participants gain valuable experience in client service while obtaining an NQF 4 level qualification in Long-term Insurance (INSETA recognized).
Role Purpose
Momentum is offering a 12-month learnership that will start on 1 February 2025. During this period, you will gain both theoretical knowledge and practical experience. Successful candidates will be employed for 12 months and receive a monthly stipend. The learnership will not only help you develop essential skills but also open doors to career opportunities like Pension Fund Administrator, Client Service Administrator, or Service Consultant.
Requirements
Qualifications and Experience:
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Age: Between 18 and 25 years (including turning 25 in 2026).
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Matric: Must have passed Matric with:
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English
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Maths or Accounting
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Language Skills: Must be able to speak, read, and write in English.
Important Notes:
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Applicants cannot be committed to another learnership or have previously participated in one.
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Applications without a copy of your ID and Matric results will not be considered.
Duties & Responsibilities
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Internal Process
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Take ownership of client service processes and ensure they are resolved timeously and effectively.
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Provide relevant information and documentation as requested, in line with internal guidelines.
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Comply with all legislative and compliance requirements.
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Client Service
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Build and maintain relationships with clients and internal/external stakeholders.
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Ensure that client expectations are managed and service level agreements are met.
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Competencies
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Client Service Orientation: Focus on meeting and exceeding client expectations.
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Teamwork: Collaborates effectively within a team to achieve shared goals.
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Time Management: Able to organize tasks and manage time efficiently.
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Attention to Detail: Ensures accuracy and thoroughness in work.
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Planning Skills: Effective in organizing and prioritizing tasks.
Additional Information
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Learnership Duration: 12 months, starting 1 February 2025.
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Stipend: Learners will receive a monthly stipend during the learnership period.
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Qualification: NQF 4 in Long-term Insurance (INSETA recognized).
How to Apply
To apply for this exciting opportunity, please visit the Momentum Group careers page and submit your application before the 12 October 2025 deadline. Be sure to attach your ID and Matric results with your application.
For more information or to apply, visit the Momentum Group website.