📍 Location: Durbanville Town Centre, Western Cape, South Africa
📅 Closing Date: 20 October 2025
💼 Type: Permanent
🗂️ Department: Operations – Stores
💼 Brand: CODE
🔧 Reporting To: Manager
Job Description:
The Store Manager is responsible for overseeing the daily operations of a store to ensure it runs smoothly and efficiently. The role involves leading a team, driving sales, managing expenses, and ensuring a pleasant shopping experience for customers. You will play a crucial role in executing business strategies, promoting products, and ensuring inventory control, all while maintaining excellent customer service.
Key Responsibilities:
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Team Management & Staff Development:
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Recruit, train, supervise, and appraise staff to ensure a high-performing team.
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Lead and manage the team, ensuring they are motivated and aligned with store goals.
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Sales & Profitability:
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Maximise sales and profitability by setting and meeting sales targets.
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Motivate staff to achieve and exceed sales targets.
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Monitor daily, weekly, and monthly sales performance and create action plans accordingly.
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Customer Experience:
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Ensure customers have a pleasant shopping experience by maintaining high standards of customer service, including handling customer queries and complaints effectively.
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Promote the store’s products and maintain up-to-date knowledge of fashion trends.
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Inventory & Stock Management:
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Oversee inventory management, ensuring stock is adequately maintained and stock losses are minimized.
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Implement stock control procedures and conduct regular stock takes to ensure accurate inventory levels.
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Budget & Financial Management:
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Manage the store’s budget, including P&L, payroll, and daily financial records.
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Ensure financial targets are met while managing controllable expenses.
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Visual Merchandising & Store Presentation:
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Lead the visual merchandising efforts to ensure the store’s layout and displays reflect current fashion trends and the brand’s aesthetic.
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Ensure the store is clean, well-organized, and welcoming.
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Health & Safety Compliance:
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Maintain a safe working environment for both staff and customers.
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Ensure compliance with health & safety regulations.
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Reporting & Administration:
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Keep accurate and timely statistical and financial records for daily, weekly, and monthly performance reviews.
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Loss Prevention:
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Develop and implement strategies to minimize stock loss.
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Qualifications & Experience:
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Education:
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Grade 12 (Matric).
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Experience:
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3-5 years of retail experience with at least 1-2 years of management experience in a similar environment.
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Skills & Competencies:
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Computer literate with proficiency in business software and systems.
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Strong communication skills, both verbal and written.
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Ability to work well under pressure, with resilience and a team-oriented mindset.
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Strong leadership and staff management skills.
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Attention to detail and accuracy in work.
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Time management and problem-solving capabilities.
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Customer service-oriented with a strong focus on building relationships.
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Ability to work confidently and decisively in a fast-paced environment.
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Passionate about fashion and the brand.
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Social media savvy and aware of digital trends.
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Key Attributes:
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A passion for retail, fashion, and customer service.
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Leadership qualities and the ability to inspire and manage a team effectively.
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Strong organizational and time-management skills.
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Confidence to make decisions and lead a team to success.
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Excellent interpersonal skills and a knack for building and maintaining relationships with both staff and customers.
How to Apply:
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Interested applicants should apply before the closing date (20 October 2025).
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Be prepared to demonstrate your leadership and sales management skills, as well as your passion for customer service and fashion.
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