Reference Number: MMH250930-4
Closing Date: 12 October 2025
Position Type: Learnership
Location: Centurion & Sandton, Gauteng, South Africa
Introduction
Momentum Group, through its client-facing brands Metropolitan and Momentum, as well as other specialist brands like Guardrisk and Eris Property Group, offers financial solutions that help businesses and individuals achieve their financial goals. They are committed to growing savings, protecting what matters, and enabling businesses to care for and reward employees and members. Momentum Group’s learnership program aims to provide young, unemployed individuals with an opportunity to gain theoretical knowledge and practical work experience in client services.
Role Purpose
Momentum is looking for dynamic, self-starting individuals who are passionate about client service to join their Client Service Administrator Learnership. The programme will help you develop key skills in the financial services industry and provides a pathway into career roles such as Pension Fund Administrator, Client Service Administrator, or Service Consultant.
This is a 12-month learnership program starting on 1 February 2025. Upon successful completion, learners will receive an NQF 4 level qualification in Long-term Insurance (INSETA recognised). While the completion of the learnership does not guarantee full-time employment, it offers valuable experience to kick-start your career.
Requirements
Qualifications and Experience:
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Age: Between 18 and 25 years (including turning 25 in 2026).
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Education: Must have Matric with:
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English
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Maths (Pure Maths or Maths Literacy) or Accounting
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Language: Must be able to speak, read, and write in English.
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Previous Learnerships: Applicants cannot be committed to another learnership at the time of application, nor have they previously participated in a learnership.
Note: Applications without a copy of your ID and Matric results will not be considered.
Duties & Responsibilities
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Internal Process
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Take ownership of client service processes and requests, ensuring they are resolved timeously and effectively.
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Provide relevant information and documentation as requested, in line with guidelines.
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Adhere to all relevant legislative and compliance requirements.
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Client
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Build and maintain relationships with both clients and internal/external stakeholders.
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Deliver on service level agreements (SLAs) made with clients to ensure that client expectations are met.
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Competencies
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Client Service Orientation: Ability to prioritize the needs of clients and meet their expectations.
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Teamwork: Collaborates well with others to achieve common goals.
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Time Management: Able to manage time effectively and prioritize tasks.
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Attention to Detail: Careful attention to the accuracy and quality of work.
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Planning Skills: Ability to organize and plan effectively to ensure service delivery.
Additional Information
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Stipend: Learners will be employed for 12 months and receive a monthly stipend.
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Learnership start date: 1 February 2025.
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This learnership provides practical experience and opens up potential career pathways in client services.
How to Apply
To apply, visit Momentum Group’s careers page and submit your application before the 12 October 2025 deadline. Ensure you attach your ID and Matric results.
For more information, or to apply, you can visit their official website or career page.