📍 Location: Durban, KwaZulu-Natal
🏢 Company: Road Accident Fund (RAF)
🗓️ Closing Date: 29 October 2025
🔗 Apply Here: Click to Apply
Division: Claims
Reference No: 6261
Employment Type: Fixed Term Contract (18 months)
T.A.S.K Grade: 10
Salary: R434,656.00 per annum
EE Targeted Role: No
Purpose of the Job:
The Consultant: Pre-Assessment is responsible for the pre-assessment of prospective claims applications, ensuring compliance with RAF processes and regulations before lodgment.
Key Performance Areas:
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Conduct pre-assessment of claims applications and supporting documents
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Determine claim benefits and compliance according to defined rules
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Identify duplicate or linked claims
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Apply prescription rules and verify mortality with Home Affairs
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Communicate assessment outcomes to claimants
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Maintain and implement quality assurance processes
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Handle documentation, correspondence, and administrative duties
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Prepare reports, memos, and process improvement documentation
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Manage stakeholder communication and provide updates on queries
Minimum Requirements:
🎓 Qualifications:
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Bachelor’s Degree or Advanced Diploma in a related field
💼 Experience:
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Minimum 3 years’ experience in the claims environment
🧠 Competencies:
Behavioural:
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Planning, organising, and coordinating
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Sound judgement and decision-making
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Client service orientation
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Personal mastery and ethical conduct
Technical:
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Understanding of RAF products and Motor Vehicle Accident legislation
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Knowledge of PFMA
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Analytical thinking and attention to detail
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Problem-solving and decision-making skills
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Financial management knowledge
Note:
The Road Accident Fund is committed to employment equity and encourages People with Disabilities to apply.
If you do not receive correspondence within six weeks after the closing date, please consider your application unsuccessful.
All appointments are subject to security vetting and SAQA verification for foreign qualifications.