📍 Location: Midrand, Johannesburg, South Africa
📅 Start Date: 1 August 2025
🗓️ Closing Date: Not specified – apply as soon as possible
Job Posted By: Sage
Job Type: 12-month Internship
Work Type: Hybrid (3 days/week in Midrand office)
Function: Customer Operations
Country: South Africa
Job Description
Looking for an internship that will give you real-world experience and help you build practical skills? Sage is seeking Customer Experience Interns to join our team and work directly with customers and partners across our Payroll, Accounting, and HR services.
This internship gives you an opportunity to develop skills in customer service, problem-solving, and communication, while learning from one of the world’s leading tech companies.
Key Responsibilities
What the programme includes:
-
Telephonic engagement with existing Sage customers
-
Resolve issues on customer accounts and educate them on support channels
-
Teach customers how to use Sage IVR and customer portals
-
Capture and update customer information on internal systems
-
Identify trends during interactions and report them to team leads
-
Collaborate with internal departments to resolve client queries
-
Gain exposure to the full customer journey and business processes at Sage
What Will Make Me Successful?
✅ Grade 12 certificate
✅ A diploma or degree (advantageous)
✅ Basic Microsoft Office skills
✅ Excellent telephone etiquette
✅ Understanding of the Accounting, Payroll, or HR environment
✅ Strong interpersonal and communication skills
✅ Ability to work independently and in a team
✅ Proactive, curious, and eager to learn
✅ Clear criminal record
Office Location
-
Midrand, Johannesburg
-
Hybrid Work (3 days/week in office)
Recruitment Process
-
Apply online with your CV
-
Complete a Harver gamified assessment
-
Record a video interview
-
Attend an Assessment Centre
-
If successful, start the internship on 1 August 2025
⚠️ Due to high application volumes, response times may be delayed. We appreciate your patience.
Why Join Sage?
Sage supports millions of small and medium-sized businesses globally. Through innovation and AI-powered tech, we help businesses work smarter. Sage was named one of Glassdoor’s Best Places to Work in 2024.
-
Learn more about careers at Sage: sage.com/careers
-
Watch our culture video: Watch on YouTube
-
Learn about Diversity & Inclusion: DEI at Sage
📩 For application support, email: earlycareers@sage.com