Closing Date: 30 September 2025
Location: Newlands East, KwaZulu-Natal, South Africa
Company Name: Pedros
Job Type
Permanent
Job Details
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Division: Head Office
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Business Unit: IT
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Minimum Experience: Entry Level
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Industry: Restaurants
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Functional Area: Finance
Job Description
The IT Billing Administrator is responsible for ensuring the accurate processing, reconciliation, and reporting of IT-related invoices and supplier accounts. The role serves as the primary point of contact for billing queries from Franchise Partners (FPs) and suppliers and provides backup support for IT procurement activities.
This position requires collaboration with the IT and Finance teams to ensure alignment with procurement processes, budget compliance, and service excellence.
Duties and Responsibilities
Billing & Reconciliation
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Manage and reconcile IT supplier accounts, ensuring data accuracy and alignment with procurement records.
Invoice & Statement Processing
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Prepare, verify, and process IT invoices and supporting documents in line with finance procedures.
Billing Queries
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Act as the first point of contact for billing-related queries from Franchise Partners and suppliers.
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Resolve discrepancies promptly.
Procurement Support
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Provide administrative support for IT procurement when required (requisition creation, asset tracking, vendor coordination).
Reporting & Documentation
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Maintain accurate billing records and reconciliation reports.
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Provide regular reporting to IT and Finance departments.
Governance & Compliance
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Ensure billing activities adhere to governance policies, accuracy standards, and compliance requirements.
Process Improvement
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Identify and implement opportunities to enhance billing and procurement efficiency.
Stakeholder Collaboration
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Work closely with IT, Finance, and external vendors to ensure smooth billing operations.
User Support
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Deliver excellent service and communication in handling billing matters.
Skills & Competencies
Technical
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Advanced Excel (Pivot Tables, VLOOKUP, Data Validation).
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Familiarity with financial systems, billing cycles, and reconciliation practices.
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Knowledge of IT procurement and licensing processes.
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Exposure to ITSM/ticketing platforms (advantageous).
Behavioral
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Strong attention to detail and accuracy.
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High integrity and accountability.
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Excellent communication (written and verbal).
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Ability to work under pressure and meet deadlines.
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Team player with service-oriented approach.
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Organized and proactive problem solver.
Additional Requirements
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Willingness to work extended hours if needed.
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Professional interaction with suppliers, vendors, and Franchise Partners.
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Commitment to Pedros’ governance and leadership principles.
Minimum Requirements
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Grade 12 (Matric) with Accounting or Finance subjects.
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2–3 years’ experience in billing and account/supplier reconciliation.
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Advantageous:
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Diploma/Certificate in Finance, Accounting, or IT Administration.
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Experience in IT procurement or vendor management.
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Proficiency in ERP or financial systems (e.g., Sage, PSA Systems).
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Proficient in Excel.