Closing Date: Not specified
Location: Sandton, Gauteng, South Africa
Company: Blueion Support Services
Posted: 18 August 2025
Job Details
Division: Information Technology
Job Type: Permanent
Minimum Experience: Mid-Senior
Industry: Information Technology and Services
Functional Area: Information Technology
Job Description
Blueion Support Services provides leading-edge global IT support services to international organizations, focusing on operational efficiency so customers can focus on their core business.
We are seeking a talented, multi-skilled IT Infrastructure Support Engineer to join our dynamic IT team. The successful candidate will support Windows Desktop and Server environments (onsite and cloud-based), Networking, and Access Control Security of LANs and WANs.
Applicants should ideally live in the Northern suburbs of Johannesburg, have reliable own transport, and be available for emergency standby and after-hours support when required.
Duties & Responsibilities
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Provide 1st and 2nd line support for Windows desktop environments (local and remote offices).
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Configure and support Windows server environments (onsite and cloud).
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Configure and support Microsoft 365 environments (Azure, Intune, Teams, etc.).
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Configure and support networking switches, VoIP systems, CCTV, and Access Control.
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Procure desktops, laptops, and IT equipment for South African offices.
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Setup and configure mailing collaboration systems.
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Setup and configure disaster recovery systems.
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Liaise with IT suppliers and service providers.
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Configure desktops and laptops for local and remote staff.
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Manage and escalate tickets within SLA in the IT ticketing system.
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Monitor internet links and ensure timely issue resolution.
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Review and update IT processes, procedures, and documentation.
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Perform system checks to ensure uptime.
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Conduct monthly reconciliations of IT expenses.
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Provide IT training for new staff.
Minimum Requirements
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3-year IT Degree (required).
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CompTIA A+, Network+, or Security+ (advantageous).
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3–5 years’ experience in:
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Windows Desktop and Server (local & remote).
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Microsoft 365 (Azure, Intune, Teams Rooms).
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Networking switches.
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Mailing collaboration systems.
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Disaster recovery systems.
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Cloud technologies.
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Experience liaising with IT suppliers and ISPs.
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Experience working with ticketing systems in a team environment.
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High attention to detail.
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Excellent written and verbal English communication.
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Own reliable transport.
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Willingness to work overtime, after-hours, and on standby.