Contract Position
Location: Boksburg, Gauteng
Reference: JHB002204
Contract Duration: 6 months
Monthly Cost To Company: Market-related
Closing Date: 5 November 2025
Location: Boksburg, Gauteng
Closing Date: 5 November 2025
Are you a tech-savvy problem solver with a passion for delivering exceptional support? We’re looking for an experienced IT Support Specialist to join our client’s dynamic Boksburg team on a 6-month contract. If you thrive in a fast-paced, collaborative environment and take pride in keeping systems running smoothly, this is your opportunity to make an immediate impact.
Role Overview:
As an IT Support Specialist, you’ll be the go-to person for all on-site technical support. You’ll troubleshoot hardware and software issues, manage service requests, support Microsoft 365 environments, and ensure smooth IT operations across systems and networks. This role is hands-on and requires a proactive, customer-focused professional who can balance multiple priorities while maintaining high service standards.
Key Responsibilities:
-
Deliver hands-on technical support for computers, applications, and network-related issues.
-
Resolve complex incidents and manage service requests efficiently within SLA timelines.
-
Support Microsoft 365 tools, MS Teams, SharePoint, and OneDrive environments.
-
Maintain accurate asset records in ServiceNow.
-
Collaborate with the IT Manager and global support teams to ensure system reliability and business continuity.
-
Manage vendor relationships and liaise with local providers for IT equipment, maintenance, and procurement.
-
Provide mobile device and telephony support, including MDM administration.
-
Uphold IT security protocols in line with company policy.
Requirements:
-
Minimum 2 years’ experience in an IT support or similar role.
-
Solid understanding of computer hardware, software, and networking systems.
-
Experience with Microsoft 365, SharePoint, and MS Teams.
-
Knowledge of ITIL frameworks and IT best practices (certification preferred).
-
Relevant IT qualifications (degree or certifications such as CompTIA A+, Network+, CCNA, or MCITP advantageous).
-
Strong troubleshooting, communication, and analytical skills.
-
Ability to manage multiple priorities and adapt to evolving technologies.
What’s in it for You?
-
Work with a respected global brand.
-
Gain exposure to a world-class IT environment.
-
Collaborate with international teams.