Closing Date: 20 November 2025
Location: Edenvale, Gauteng
Company Name: Kia South Africa (Pty) Ltd – Kia Importer Head Office / Motus Corporation
Apply Link: Apply via Motus Careers (or company portal if provided)
Division / Department
Kia SA – Information Technology
Reference / Posting Date
Posted: 13 November 2025
Job Type
Permanent | Entry Level
Job Description
The Junior IT Support Technician provides first-line technical support and maintenance for desktops, laptops, hardware, and software. This role ensures end-users remain productive by resolving basic technical issues and supporting IT systems across the Head Office, Parts Distribution Centre, Retail Head Office, and IMF dealer network.
Key Responsibilities:
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Respond to helpdesk tickets, emails, and calls related to IT support requests
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Diagnose and resolve hardware, software, and network issues
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Install, configure, and maintain desktops, laptops, printers, and peripherals
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Set up new user accounts, emails, and access permissions
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Support software updates, patches, and antivirus deployment
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Document issues, solutions, and work performed in the helpdesk system
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Escalate complex incidents to senior IT staff as required
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Provide basic technical training and guidance to users
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Maintain IT equipment and asset inventory
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Follow IT policies, procedures, and data security protocols
Requirements
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Valid driver’s license
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Matric certificate (Grade 12) or equivalent; additional IT certifications are advantageous
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Basic knowledge of Windows and/or macOS operating systems
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Familiarity with Microsoft Office Suite and common business applications
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Understanding of computer hardware components and basic networking concepts
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Prior experience in a similar IT support role is desirable but not required
Key Skills & Attributes
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Excellent problem-solving and attention to detail
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Strong interpersonal and communication skills
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Ability to work independently and in a team
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Enthusiastic, adaptable, and willing to learn new technologies
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Multi-tasking and time-management skills
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Ability to work well under pressure
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Process and technology-oriented