Operations Manager – Pretoria East

Closing Date: 05 September 2025
Location: Pretoria, Gauteng
Company: Fidelity Services Group

Listing Details

Division: FSS Pretoria
Contract Type: Permanent
Date Posted: 26 August 2025
Minimum Experience: Not Applicable
Industry: Security and Investigations
Job Functional Area: Management
Salary: R252,000 – R258,000 per annum

Job Description

A vacancy exists for an Operations Manager stationed at the Pretoria branch office. The position will report to the Branch Manager. The overall purpose of this position is to ensure that all clients’ security needs are efficiently and professionally adhered to and met at all times.

Key Performance Areas (not limited to):

Ensure contractual requirements are met as stipulated by the client.
Maintain good relations between Fidelity Security Services Group and the client regarding security services rendered.
Evaluate service levels provided and recommend improvements to the client.
Ensure security staff consistently perform to required standards.
Handle all administration matters as required.
Liaise daily with Branch Management on operational issues.
Submit relevant weekly/monthly incident and general reports.

Skills & Requirements

Matric certificate and PSIRA Grade A registration (accredited).
Minimum 3 years’ experience in the security industry.
Operational management experience.
Knowledge of ISO 9001:2008 quality management and requirements.
People management experience.
Strong planning, leadership, and organisational skills.
Interpersonal communication and client liaison skills.
Must be firearm competent.
Computer literacy in Microsoft Office.
Own reliable transport and valid endorsed Driver’s Licence.

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Additional Information

Fidelity Services Group reserves the right not to make an appointment. Preference is given to existing employees, but Historically Disadvantaged Candidates and Black Female Candidates are encouraged to apply, in line with the company’s transformation policy.

If you are not contacted within 10 working days from the closing date, please consider your application unsuccessful.