Location: Westbrook, KwaZulu-Natal
Company: ADvTECH – Crawford International, North Coast College
Contract: Fixed Term
Closing Date: 22 August 2025
About the Role
As the first point of contact at the campus, the Receptionist will welcome visitors, manage switchboard operations, and support day-to-day front desk activities. This role is key in creating a professional, organized environment while providing excellent customer service to students, parents, and staff.
Key Responsibilities
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Greet and direct visitors, students, and parents professionally and warmly.
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Operate switchboard efficiently, screening and directing calls, taking detailed messages when needed.
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Manage reception area upkeep and ensure orderly distribution of correspondence and promotional materials.
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Support Marketing and Student Recruitment teams with appointments and diary management.
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Handle mailroom and courier services, tracking and reporting deliveries.
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Assist with administrative duties such as updating databases, managing bookings, processing forms, and supporting school events.
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Provide basic first aid and support admissions and school tours.
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Maintain confidentiality and demonstrate excellent telephone etiquette.
Skills and Attributes
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Advanced verbal communication and interpersonal skills.
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Strong organizational, time management, problem-solving, and decision-making abilities.
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Attention to detail, patience, resilience, flexibility, and ability to multitask under pressure.
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Confidentiality and professionalism at all times.
Qualifications & Experience
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Matric certificate or equivalent with typing skills.
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Minimum 3 years’ experience in a busy reception or customer service environment.
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Proficient in MS Office (Word, Excel, Outlook) and MS Access.
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Experience with “STASY” Student Administration System or a related system is essential.
How to Apply
Submit your application before 22 August 2025.