Dis-Chem Pharmacies Limited
Location: Plettenberg Bay, Western Cape
Position Type: Permanent
Closing Date: 08 July 2025
Job Overview:
Dis-Chem Pharmacies is seeking a Retail Store Assistant for their Longships Drive store in Plettenberg Bay. This role involves assisting with the overall management of the store, including operational and administrative duties, and ensuring that customer service is delivered according to company standards.
Key Responsibilities:
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Customer Service:
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Establish and maintain a professional relationship with customers.
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Manage customer compliments and complaints and report to management.
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Resolve stock queries and direct customers to the relevant departments.
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Ensure efficient communication with customers regarding their queries and feedback.
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Adhere to customer turnover benchmarks set by the company.
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Point of Sale and Cash Handling:
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Manage shorts and overs at the point of sale, including the cash floats.
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Handle refunds and returns according to company policies.
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Ensure that back shopping and returned goods are processed correctly.
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Inventory and Stock Management:
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Verify and review deliveries and invoices for accuracy.
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Assist the Receiving Manager with preparing and logging claims on the Distribution Centre system.
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Control high-risk stock effectively and ensure the store’s stock is managed properly.
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Prepare daily run reconciliations and ensure accurate document control (float, petty cash, etc.).
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Operational and Administrative Support:
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Prepare, order, and receive branch change requirements to ensure cashiers have sufficient change.
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Maintain effective communication and liaison between relevant parties for smooth operations.
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Handle various administrative duties, ensuring compliance with standard operating procedures.
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Minimum Requirements:
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Grade 12 / Matric.
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Basic computer skills (Word, Excel, Outlook) and SAP knowledge.
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Retail experience is required.
Competencies:
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Knowledge of retail administration and operations.
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Strong teamwork and customer relations skills.
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Leadership and management abilities.
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Trustworthy, honest, and able to work under pressure.
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Deadline-driven with the ability to manage time effectively.
Special Conditions of Employment:
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South African citizen.
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MIE, clear criminal and credit checks.
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Driver’s license and/or reliable transport is required.
Remuneration and Benefits:
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Market-related salary.
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Medical aid.
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Provident fund.
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Staff account.
How to Apply:
Submit your application by 08 July 2025. Only successful candidates will be contacted. If you haven’t heard from Dis-Chem within two weeks of the closing date, please consider your application as unsuccessful.
Note: Dis-Chem Pharmacies is an equal opportunity employer and supports the recruitment of people with disabilities. The company’s Employment Equity Plan and targets will be considered in the recruitment process.