Reference Number: refs/023201
Directorate: Operations
Location: Braampark, Johannesburg
Salary Package: R750,000 – R950,000 per annum (CTC, negotiable based on experience)
Key Responsibilities:
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Design & Maintenance: Design and maintain secure, scalable end-user computing solutions across city departments and field teams.
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Device Lifecycle Management: Oversee procurement, provisioning, updates, and decommissioning of devices.
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Platform Administration: Administer platforms such as Microsoft Intune, SCCM, Active Directory, and Office 365.
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Endpoint Security: Lead deployment of endpoint security solutions, including EDR, anti-virus, and encryption.
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Virtual Desktop Support: Support virtual desktop infrastructure (VDI) and remote access tools (RDS, Citrix, Azure Virtual Desktop).
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Issue Troubleshooting: Troubleshoot complex endpoint, software, and connectivity issues escalated from support teams.
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Compliance & Policy Implementation: Implement GPOs, configuration baselines, and MDM policies while ensuring compliance with ICT policies, POPIA, cybersecurity regulations, and audit standards.
Minimum Requirements:
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Qualification: National Diploma or Bachelor’s Degree in IT, Computer Science, or related discipline.
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Experience: 5+ years’ experience in end-user support or EUC administration, including senior-level responsibilities.
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Technical Skills:
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Advanced knowledge of Microsoft 365, Windows 10/11, Active Directory, Intune, and Endpoint Manager.
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Strong experience with OS deployment (WDS, MDT), imaging tools, and patch management.
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Proven experience implementing endpoint security and compliance frameworks.
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Familiarity with ticketing and ITSM platforms (e.g., Freshservice, ServiceNow).
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Preferred Certifications:
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Microsoft Certified: Modern Desktop Administrator Associate.
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CompTIA Security+ or equivalent cybersecurity credential.
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ITIL Foundation.
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MDM Solutions: Intune, Jamf, AirWatch.
Ideal Attributes:
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Proactive, solutions-focused mindset with strong troubleshooting ability.
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Excellent communication skills and user engagement capability.
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Understanding of public sector ICT environments and Smart City use cases.
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Commitment to quality service delivery and digital inclusion.
Application Process:
For inquiries or to submit your application, please contact Athimthende at:
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Email: info@athimthende.co.za
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Phone: 084 433 7589
Closing Date: 27th August 2025
Notes:
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All suitably qualified candidates are encouraged to apply.
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Preference may be given to internal candidates and those from designated groups, in line with the Employment Equity Plan.
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Due to the large volume of applications, only shortlisted candidates will be contacted. If no response is received within 3 months, your application has been unsuccessful.