Technical Support Assistant – 12-Month Contract

Company: Optimi Holdings (Pty) Ltd
Location: Centurion, Gauteng
Employment Type: Contract (Jan – Dec 2026)
Hours: 25 hours/week
Closing Date: 28 November 2025


About the Role

Optimi Holdings, a leading e-learning company, is looking for a detail-oriented and analytical Technical Support Assistant to join their IT team. This 12-month contract offers hands-on exposure to IT operations, project solutions, and cross-functional collaboration in a fast-paced educational environment.


Requirements

  • Bachelor’s degree or final-year student in IT, Engineering, or related field (limited 2025 subjects accepted).

  • Proficient in MS Excel, SQL Server, MS Word & MS Projects.

  • Strong verbal and written communication in English and Afrikaans.

  • Detail-oriented, analytical, and eager to learn.


Key Duties

  • Diagnose system-related issues and escalate to relevant providers when necessary.

  • Provide ongoing IT support for operational teams and departments.

  • Collaborate with Business Analysts, DevOps, and Developers to resolve issues efficiently.

  • Identify areas for upskilling operational teams and automating support processes.

  • Assist with report creation, data interpretation, and restructuring.

  • Prioritize and manage tasks systematically.

  • Monitor trends, productivity, and performance of IT systems.


Why Apply?

  • Gain hands-on IT and project support experience in a dynamic e-learning environment.

  • Collaborate with cross-functional teams and develop technical skills.

  • Part-time hours (25/week) ideal for graduates or students completing studies.


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If you don’t hear back within 14 days, consider your application unsuccessful.

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