Location: Pretoria, South Africa
Job Type: Temporary / Fixed Term (3 months)
Industry: Information Technology
Role Overview
The Technical Support Intern will assist the Service Desk Team in delivering quality IT support under the supervision of a senior engineer. You will gain hands-on experience in desktop support, network maintenance, and deployment of IT equipment.
Key Responsibilities:
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Provide support for computers, laptops, and printers
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Maintain antivirus software and perform backups of critical systems
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Conduct network maintenance and configure network devices
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Set up laptops and other equipment for staff
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Log, track, and follow up on IT support tickets
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Assist in software installations, equipment deployment, and inventory management
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Respond to technical support emails and calls
Requirements
Education:
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Minimum: Grade 12
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Studying towards an IT-related Diploma or Degree
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Advantageous: Qualifications like A+, N+, AZ-900, AZ-104
Experience & Skills:
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Experience installing, configuring, and setting up laptops and devices
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Strong computer and application skills (Excel, Word, Stock Systems)
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Excellent written and verbal communication skills
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Problem-solving, proactive attitude, and attention to detail
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Ability to work independently and in a team
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Strong time management skills
Personal Competencies:
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Integrity, commitment, and strong work ethic
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Willingness to learn and accountable for tasks
Additional Notes
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Preference given to Previously Disadvantaged Individuals (Employment Equity Plan)
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Applications without feedback within 4 weeks should be considered unsuccessful
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CV submission provides consent to process personal information
This is an ideal role for IT students or recent graduates looking to gain hands-on experience in technical support and service desk operations.