Location: Johannesburg, South Africa
Company: Visa
Closing Date: N/A
About the Company
Visa is the world’s leader in digital payments technology, on a mission to connect the world through the most creative, reliable, and secure payment network. Enabling individuals, businesses, and economies to thrive, Visa operates a global processing network, VisaNet, capable of handling more than 65,000 transaction messages per second. As the industry evolves, Visa continues to innovate, moving the world from analog to digital payments, and driving the growth of connected commerce on any device.
Visa offers an inclusive and diverse workplace, providing opportunities for impactful career growth. Join a global team of innovators, disruptors, and risk-takers working to reshape the future of commerce and financial inclusion.
Job Description
The global client support group at Visa provides post-sales support, optimization, and training for Visa Inc.’s clients, including issuers, acquirers, processors, and merchants worldwide. This involves working on day-to-day operations, customer support, performance reporting, and optimization analytics.
Key Responsibilities
During your internship, you may be involved in tasks like:
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Responding to routine service and support inquiries from Visa client institutions.
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Providing information and direction for customers regarding VisaNet Core Application Services, billing, and related queries.
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Performing transaction and process research to identify and resolve technical or operational issues.
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Completing accurate data entry and logging service requests and resolutions.
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Collaborating with teams across the company to resolve client issues and improve operational efficiency.
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Analyzing customer data for trends and insights.
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Attending Client QBR (Quarterly Business Review) meetings for client insights.
Qualifications
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Students pursuing a bachelor’s or master’s degree in Business, Marketing, Commerce, Finance, Economics, Statistics, Engineering, or IT, graduating in December 2026.
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Available for a 3-month internship from June to August 2026.
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Willingness to join a full-time role by January 2027.
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No payments experience is required, but a desire to deliver best-in-class service is essential.
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Exposure to the financial services/payments industry is preferred.
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Strong PowerPoint and Excel skills.
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Superior analytical and financial analysis abilities.
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Excellent collaboration and communication skills.
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Ability to manage a fast-paced and dynamic work environment.
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Strong problem-solving skills and self-confidence.
Additional Information
Visa is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.